DSL Providers

These days, you will come across several DSL service providers. But there is still a lot of difference between the really good one?s and the improving providers. Obviously, a company that has designed a system is likely to have fewer problems. Very few customers are also willing to pay extra, which is another problem.

Some companies believe that universal service is possible, but few have actually made the necessary investment yet. You may be dealing with an Internet Service Provider who provides the services and also the connection. Examples of such localized services are Panix in New York. Then there are big players like Earthlink who operate nationally. There are those who subcontract the actual DSL service to a wholesaler like Covad.

BellSouth and SBC have their own ISPs; Qwest subcontracts to MSN and Verizon remains independent but works closely with MSN. So what do you do?

To get the best deal, check out the prices first and make sure you know the cost of the modem, installation and set-up. Also check out the available deals ? free equipment and installations. Never sign a contract for longer than a year, because this is an evolving market and the prices are sure to drop.

Here are a few major providers:

• Alltel is a regional operator that's wired about half their territory for DSL.
• AT&T is a major player, currently mostly a Covad reseller.
• Bell South has done more to reach their customers than any other company. Their coverage is approaching 75%.
• Broadwing/Cincinnati Bell features Zoom, ADSL service with special features that have been designed for ease of use and community building.
• Covad is the largest national wholesaler. They also sell direct. Despite going through bankruptcy, they have generally delivered better service than most. Consumers can buy through EarthLink and also directly.
• DSL.net offers direct service for business from 500 locations in smaller cities. They are also a Covad reseller nationally.
• IP Communications is a southwest regional with financial struggles.
• MCI/UUNet/Worldcom bought the Rhythms network and resell Covad.
• New Edge Networks is a provider in the small cites it serves directly, as well as a national reseller of T-1.